Tag ~customer service

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techcrunch
Forethought nabs 65M Series C to improve customer service with AI
startupnation
Agentic AI Makes Soft Skills Essential for Future Startups
startupnation
When Your Startup Should Pivot and When it Shouldnt
startupnation
10 Tips to Optimize Your Online Store for More Leads and Sales
techcrunch
Customer service automation startup Lang lands 15M
feeds.feedburner
ultimateai scores 20M for a supportive approach to customer service automation
techcrunch
Gradient 10xFounders back Zowies nocode ecommerce customer service tool
feeds.feedburner
Leverage AI to optimize customer service outcomes
startupnation
Why Your Startup Needs its Own Facebook Chatbot
techcrunch
Alpha Edison leads customer service platform Thankfuls 12M round
techcrunch
Kia and Hyundai cars will include AI assistants starting in 2019
techcrunch
How customer service AI startup Neuron7 convinced Keith Block to invest
startupnation
Customer Service for Small Businesses: How to Get Off to a Great Start
techcrunch
Luminai formerly DigitalBrain gets 16M investment for customer support RPAlike tool
startupnation
The Best Platforms for Building a Chatbot
techcrunch
Salesforce to offer more customized AI with myEinstein
techcrunch
Coinbase hires a new VP of Operations to lead its customer service effort
techcrunch
10 onboarding improvements that cut our customer churn by nearly 3x
feeds.feedburner
Customer success isnt an addon Start early to win later
techcrunch
Brands that hyperpersonalize will win the next decade
startupnation
7 Reasons Startups Should Leverage WhatsApp for Marketing
startupnation
Learn Why This Company Trains its Employees to Quit
rednewswire
Tiger Global leads 44 million Series C funding in Udesk a Chinese customer service platform
techcrunch
Tenyx raises 15M to build more intelligent voicebased customer service AI
techcrunch
3 ways to humanize support automation
techcrunch
Call center automation software vendor Replicant raises 78M
startupnation
How to Use a Messenger Chatbot to Automate FAQs About Your Business
feeds.feedburner
YC grad DigitalBrain snags 34M seed to streamline customer service tasks
techcrunch
Eoghan McCabe the controversial Intercom cofounder who left the CEO role in 2020 is stepping back in
techcrunch
Apple acquihired the team from messaging assistant Initai to work on Siri
techcrunch
Glia raises 45M at a 1B valuation for an AIbased CRM that lets agents get handson to help
techcrunch
Support automation firm Capacity grows with new cash and acquisitions
techcrunch
Neuron7 raises 10M to help customer service agents find solutions
techcrunch
The VC who helped incubate Discord has quietly spun up an autonomous contact center startup
techcrunch
Operative Intelligence helps contact centers figure out what customers really need
techcrunch
Bret Taylors customer service AI startup just raised 175M
techcrunch
Siena AI raises 47M to develop an empathic AI customer service agent
techcrunch
How Pilot convinced Index Ventures to think longterm about margins
feeds.feedburner
Nine lessons on how Niantic reached a 4B valuation
startupnation
Are You Making these 3 Customer Feedback Mistakes
killerstartups
ErrorFree Dispatching: How Field Service Management Software Elevates Customer Service
techcrunch
Enterpret launches with 43M NLP technology to decipher customer feedback
feeds.feedburner
Playvox scores 25M investment and acquires Australian startup Agyle Time
techcrunch
Facebook has acquired Servicefriend which builds hybrid chatbots for Calibra customer service
startupnation
6 Essential Tools Your Startup Cant Live Without in 2020
feeds.feedburner
Oto snags 53M seed to use AI to understand voice intonation
techcrunch
Bret Taylors Sierra reaches 100M ARR in under two years
startupnation
Smarter Service Happier Customers: Why Your Business Should Deploy Cognitive Chatbots
techcrunch
The first win: Getting early customers to take a chance with you
startupnation
Smarter Service Happier Customers: Why Businesses Should Deploy Cognitive Chatbots