Tag ~customer service

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startupnation
Smarter Service Happier Customers: Why Your Business Should Deploy Cognitive Chatbots
techcrunch
Facebook has acquired Servicefriend which builds hybrid chatbots for Calibra customer service
techcrunch
4 ways to make DEI a key component of customer service and culture
techcrunch
Operative Intelligence helps contact centers figure out what customers really need
feeds.feedburner
Customer success isnt an addon Start early to win later
techcrunch
Aisera lands 90M to automate customer service requests with AI
startupnation
Are Chatbots Right for Your Business
feeds.feedburner
YC grad DigitalBrain snags 34M seed to streamline customer service tasks
feeds.feedburner
Customer service bot startup Agent IQ announces 63 million Series A led by Sierra Ventures
techcrunch
Battlefield winner Forethought adds tool to automate support ticket routing
techcrunch
Call center automation software vendor Replicant raises 78M
techcrunch
The VC who helped incubate Discord has quietly spun up an autonomous contact center startup
techcrunch
Enterpret launches with 44M NLP technology to decipher customer feedback
techcrunch
Directly which trains customer service chatbots with expert advice raises 11M more
techcrunch
DXwand raises 4M to scale its conversational AI platform serving enterprises in MENA
killerstartups
Nile Raises 175 Million to Disrupt the Networking Market
startupnation
Agentic AI Makes Soft Skills Essential for Future Startups
killerstartups
Startup Propel: Revolutionizing the Open Talent Economy through Tech Communities
startupnation
Overcome These 7 Hurdles to Achieve Startup Success
startupnation
How Your BrickandMortar Business Can Remain Competitive in an Online World
techcrunch
Tidio raises 25M to automate customer service interactions
feeds.feedburner
Playvox scores 25M investment and acquires Australian startup Agyle Time
feeds.feedburner
Sanas aims to convert one accent to another in real time for smoother customer service calls
techcrunch
Numa raises 32M to bring AI and automation to car dealerships
startupnation
This Franchisee Shares How to Survive and Thrive During Tough Times
killerstartups
Unmasking AIs Threat to Online Trustworthiness
techcrunch
RedRoute wants answering customer service calls to be as easy as using Alexa
startupnation
6 Essential Tools Your Startup Cant Live Without in 2020
killerstartups
Startup Cyble Raises 24 Million in Series B Funding Round
killerstartups
ErrorFree Dispatching: How Field Service Management Software Elevates Customer Service
startupnation
7 Surprising Stumbling Blocks to Achieving Startup Success
startupnation
5 Frightening Causes of Small Business Failure
techcrunch
Forethought nabs 65M Series C to improve customer service with AI
startupnation
Smarter Service Happier Customers: Why Your Business Needs Cognitive Chatbots
techcrunch
Siena AI raises 47M to develop an empathic AI customer service agent
feeds.feedburner
3 critical lessons I learned while scaling RingCentrals customer support team
feeds.feedburner
Bonobo AI raises 45M seed round to help companies turn interactions with customers into valuable data
techcrunch
Alpha Edison leads customer service platform Thankfuls 12M round
techcrunch
How Pilot convinced Index Ventures to think longterm about margins
techcrunch
Level AI lands 13M Series A to build conversational intelligence for customer service
feeds.feedburner
Salesforce wants to deliver more automated field service using IoT data
startupnation
Learn Why This Company Trains its Employees to Quit
techcrunch
Parloa triples its valuation in 8 months to 3B with 350M raise
startupnation
WJR Business Beat with Jeff Sloan: TalkDesk Study Shows Business Owners Must Have an Omnichannel Presence Episode 203
techcrunch
Ada releases new automated generative AIdriven customer service suite
techcrunch
Glia raises 45M at a 1B valuation for an AIbased CRM that lets agents get handson to help
startupnation
The Procrastinators Guide to Holiday Marketing
techcrunch
Bret Taylors customer service AI startup just raised 175M
killerstartups
Why the Voice of the Customer Is Louder Than Ever And How Businesses Can Listen
killerstartups
3 Ways to Deliver a Better Customer Experience with AI